Manager | CRM
Aru
- Company Industries：Engineering - Others
Job Information
- Post Date：2022-06-17
- Location：Kowloon City Area
- Yr(s) of Exp：8 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Professional Services Business Analysis / Data Analysis Information Technology (IT) Others
- Benefits：Life insurance, Medical insurance, Performance bonus, Five-day work week, Flexible working hours
Job Description
We are looking for the Manager | CRM for the East Asia region. This is an exciting opportunity for someone who is inspired by the built environment and would like to grow in a fast-paced and dynamic environment that values innovation and creativity.
With your knowledge of project engineering procedures and client management systems, you will turn our existing customer relationship programmes into market best practices and develop our systems to efficiently second our business needs. The ideal candidate will have the opportunity to work with senior leaders and recognized experts across Arup’s various lines of business.
What will I do?
- Work closely with Regional CRM Leader to support CRM development as per business requirements in the region
- Drive and oversee the CRM use within the East Asia Region in line with the firm’s business needs
- Ensure and promote data quality and best practices from a regional perspective
- Work with Global and other regional teams on CRM enhancement projects
- Deliver analytical reports and dashboards to stakeholders
- Communicate about systems updates across region. Prepare and update training materials as necessary, undertake training & live demos to users
- Monitor data regulations and compliance rules over the region
- Degree holder in Business or technology-related field (IT, engineering etc.), or equivalent
- At least 8 to 10 years of relevant experience in Microsoft Dynamics or similar CRM applications
- Proficient in Excel and PowerPoint, and ideally in PowerBI
- Experience as business analyst or data analyst is preferable
- Knowledge of Arup and/or general commercial project procedures is an advantage
- Excellent communication and interpersonal skills, including meeting skills and presentation skills
Our open roles are waiting for you on the Arup careers page. If you like what you see here, apply today.
We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate including Global Profit Share scheme, additional fringe benefits of maternity/paternity leave and long-term career development opportunities.
Company Info
A career at Arup offers you the opportunity to make a positive difference in the world. Dedicated to sustainable development, Arup is a collective of 16,000 designers, advisors and experts working across 140 countries. We collaborate with and advise our clients and partners, using imagination, advanced technologies, and rigour to shape a better world. With about 3,000 staff, our East Asia offices engage in many of the region’s most prominent and innovative projects covering buildings, infrastructure, advisory services, planning, technical consulting, digital, climate and sustainability services. We embrace equality, diversity and inclusion in all aspects and provide flexible work arrangements to support the various needs and well-being of our people. Currently we are looking for a capable and independent individual for the following position as part of the multi-disciplinary team.
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