Company Description:

Crown Wine Cellars is an exclusive Private Members’ Club and Wine Cellar Facility with offices located both in Shouson Hill, Hong Kong Island and Tuen Mun (1 min to Tuen Mun MTR station) providing fine wine storage services. 

Title:  Customer Service Officer – Tuen Mun

Job Description:

×          Maintain good relationship with customers and maintain high level of customer satisfaction

×          Cooperate with operations team and QA team to deliver quality services

×          Office Administration

×          Any ah-hoc project as assigned

×          Follow up orders, handle customer enquiries and resolve complaints

Job Requirements:

• Form 7 / DSE graduate or above
• Good service manner, well-organized, responsible and self-motivated
• Good team player with strong communication and interpersonal skills
• Willingness to learn
• Good communication skills with fluent Cantonese, good English and Mandarin language
• Good knowledge of computers for MS Word and Excel
• Customer service experience would be an advantage
• The ability to thrive in a high-pressure work environment
• Immediately available is preferred

 We offer a competitive remuneration package including medical coverage within a stable and internationally respected company. Additional job training and courses will be also be offered.

(All information received will be kept in strict confidence and only for employment-related purposes.)

Crown Wine Cellars is an exclusive Private Members’ Club and Wine Cellar Facility with offices located both in Shouson Hill, Hong Kong Island and Tuen Mun