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Customer Service Associate (SFC Licensed firm, HK Listed)

DNA Recruit Partners Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-27
  • Career Level:Entry Level
  • Location:Central
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Investment  Others
  • Benefits:Medical insurance, Performance bonus, Five-day work week

Job Description

  DNA Recruit Partner is partnering up with a well-funded SFC licensed firm, a Hong Kong Listed company. They are looking for an Customer Service Associate to join their award-winning CS & Operation team.  Immediately available candidates are highly preferred 

Responsibilities:

  • Handling HK equities business including: performing account opening, order execution, KYC procedure and customer enquiries
  • Assist  for financial reporting and general CS team’s operations.
  • Monitor to ensure all transactions and processes are complied with regulatory requirement.
  • Responsible for matching daily transaction records as well as compiling various type of trading reports
  • ensure with all relevant departments to ensure compliance in all operational areas
  • Any other ad-hoc assignments
Requirements: 

  • Degree Holder in Business Administration or equivalent or related discipline
  • Holder of SFC RA1 license will be an advantage
  • Minimum 2 years of relevant experience in a a client management role, CS operation, KYC officer in banking sector , FI or any SFC brokerage licensed firm 
  •  Strong customer service sense, with good communication and problem-solving skills
  • Demonstrated analytical skills & organizational skills
  • Strong phone contact handling skills and active listening
  • Detail minded and able to work under pressure

All personal information will be used only for recruitment purpose.

Company Info

Specializing in dynamic recruitment, search and career consultancy covering agency and client side in Hong Kong, throughout China and around the world. ​

Connecting Talent with Opportunity. 

DNA Recruit Partners is a professional recruitment consultancy specializing in the recruitment of permanent, contract and temporary positions on behalf of clients from a board range of industries. Our core duty is working with talented job seekers to facilitate a successful match, facilitating job seeker to find their dream job. ​Our talented management team is ready to help you to select your own paths, make your own choices and build your future the way you want to. We have a professional team of individuals, each of whom are subject matter experts in their market, and when you speak to one of our team, you will be dealing with someone equipped with knowledge and expertise you can trust. Regardless of country, city, or any of our branches, we offer an environment built on strong, supportive and friendly teams.

It's in your DNA for this role.

For more information about DNA Recruit Partners, please visit www.dnarecruitpartners.com.

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