Job Responsibilities

• Provide full support to Operations Team
• Handle customer enquiries and complaints (telephone calls, emails, whatsapp and FB/IG as needed)
• Handle logistics operations, including but not limited to, order handling, preparing relevant documentation and delivery arrangements, etc.
• Handle ad hoc project and administration works as assigned by Supervisor

 Job Requirement

• Diploma or above in Business Administration or related disciplines
• Minimum 1 year of operations or Customer Services role
• Experience in FMCG firms is an advantage
• Cheerful with a growth mindset
• Strong problem-solving skills and result-oriented mentality
• Good command of both written and spoken English and Chinese including Mandarin
• Proficiency in MS Word, Excel, PowerPoint and Chinese Word Processing
• Immediate availability preferred

HiPP is world’s No. 1 organic baby nutrition brand.   Founded in 1899 in Germany, HiPP is officially distributed in more than 60 countries worldwide.

HiPP offers the widest range of baby food and baby care products in the industry with over 300 active SKUs, from infant formulas to cereals, snacks to diapers.  In 2019, HiPP was again voted as the most trusted and most loved brand in Germany.

Now available in over two thousand Hong Kong and Macau retail locations, HiPP has become the fastest growing consumer brand and infant formula brand in the region.