Operation Officer - eCommerce
Truth & Faith International Limited
- Company Industries：Trading and Distribution
Job Information
- Post Date：2022-06-27
- Location：Kwun Tong
- Employment Type：Full Time, Permanent
- Job Function：E-commerce Business Development Marketing - Brand / Product Management Product Management / Bus
- Benefits：Performance bonus, Five-day work week
Job Description
Highlight:
- Support the development of eCommerce and digital marketing strategy for online business
- Familiar with operating procedures and regulation of HK marketplaces (e.g. HKTV mall)
- Experience in managing Google Analytics, Google Ads, SEM, SEO, data analytics
- Define and implement strategies in designing, planning and executing different operational, sales, marketing activities to support and drive revenue growth
- Support the development of eCommerce and digital marketing strategy for online business
- Responsible for daily operation of official e-Shop and other online platforms
- Support online platform interface updates with latest promotion, pricing updates, layout and content improvement etc.
- Extract and analyze data sets on products, advertising & store performance metrics to optimize conversion and revenue
- Manage P&L, to achieve sales and profit target
- Report on Sales performance against goals (ROI & KPIs)
- Support sales activities, including order process, delivery, inventory control, bill checking and after-sales service
- Handle customer's inquiries and complaints with excellent manner
- Perform and handle other ad hoc projects as assigned
- Degree holder in Business, Marketing or related discipline
- At least 1 year of experience in an eCommerce operation
- Preferably 2 years of experience in managing for advertising campaigns
- Familiar with operating procedures and regulation of HK marketplaces (e.g. HKTV mall)
- Experience in managing Google Analytics, Google Ads, SEM, SEO, data analytics
- Knowledge of Google Marketing Platform (GMP) is a plus
- Highly numerate, experience of using Web analytics to improve customer experience and drive commercial performance
- Experience in managing Facebook, Instagram and Ads Manager is required
- Experience of leveraging digital marketing capabilities to drive brand awareness and direct response activity will be an advantage
- Passion for understanding customer behavior and conversion rate optimization
- Ability to execute a project independently
- Creative and self-motivated
- Proactive, detail-oriented, multi-task, can-do attitude and take up new challenges
- Good business sense, logical mind-set with good communication and project management skills, and ability to handle multiple tasks and meet tight deadlines
- Experience in cross-border eCommerce Marketplaces (eg TMall, JD) will be an advantage
- Occasion travel to the PRC is required
Interested parties please email your full resume with current and expected salary and availability by clicking "Apply Now"
Company Info
Truth & Faith International Ltd. is subsidiary of AUSupreme International Holdings Limited (stock code 2031.HK). AUSupreme is an exclusive global brand specializes in nutritional supplements and skin care. We have hundreds of
retail outlets and shops in Hong Kong, Macau and Singapore.
Throughout the years, our company has been awarded with numeric recognitions including the "Most Reliable Natural Supplements Brand Award", "Market Leadership Award", "Listed Company Award of Excellence", "ERB Manpower Developer
Award", "People Caring Award Certificate of Excellence", "Partner Employer Award Scheme". Our company regularly holds various employees' activities such as Annual Thanks-giving Dinner, professional training, sharing groups, featured talks, leisure and sports
activities, overseas field study trips and travels. This allows our staff to work in an encouraging and caring environment and to become an excellent, caring and professional team.
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