We are the world’s leading learning company, with more than 22,500 employees working together to provide high-quality educational content and learning experiences, as well as assessments and qualifications to nearly 200 countries. We help people build their skills and grow with the world around them.

With an obsession to best support educators and learners worldwide, we never stop perfecting our educational products and services.

We now invite applications from passionate individuals to join the Pearson family:

• Build and maintain strong customer relationships and follow up the adoptions from learning solution or marketing sources to drive a high level of satisfaction.
• Optimize the customer experience in the sale process from onboarding like setting up relevant customer training/services.
• Become a reliable and trusted advisor to newly onboarding customers and retain the existing customers to have confidence on the Company’s solution and reduce the churn rates.
• Deliver the sales target through customer retention and actively look for upselling.
• Guide the customers and explore the upsell opportunities like product/ solution upgrade after getting to know the customers’ needs and goals to align with the Company’s to reach mutual benefits.
• Deliver the solution to customers in various settings from onsite presentation to virtual meeting as requested.
• Regularly study from other internal departments including Portfolio Management, Content Development and Marketing to grasp the product information and latest development.
• Record customer- and market-related data and activities in Salesforce on a regular and timely basis.

Job Requirements:

• University graduate in any disciplines
• At least 5 years of relevant experience, preferably in teaching, education, education technology or academic publishing.
• Target driven, solution-oriented/ consultation approach and can-do attitude
• Learning mindset to continuous look for excel
• Good command of both spoken and written Chinese and English
• Good presentation, communication, and interpersonal skills

A competitive package including 5-day work, medical and dental benefits will also be offered to the right candidate.

Interested parties may submit your full resume and cover letter via Apply Now.

All personal data provided will be treated in strict confidence and be used for recruitment purposes within the Pearson Group only. Information on unsuccessful candidates will be destroyed within 2 years.

Pearson is the world’s leading learning company. Our education business combines 150 years of experience in publishing with the latest learning technology and online support.

We work in more than 70 countries. Courses are available as books, online and through multilingual packages, helping people learn whatever, wherever and however they choose.

In Hong Kong and Macau, with Longman, Prentice Hall, and many other brands, Pearson is the leader in all education sectors, ranging from pre-school, primary, secondary and higher education through to adult learning.

We would like to invite qualified candidates to apply for the following positions: