Job Descriptions:

• Handle customer enquiries and services request through e-mail and phone.
• Process and confirm shipment orders information.
• Produce accurate report to overseas office and customers.
• Handle and resolve customers’ complaints.
• Prepare ad-hoc assignment from time to time assigned by Supervisor.
• Occasional business trips required.

 Requirements:

• Post-secondary education
• At least 1 year of customer services experience (candidates with freight forwarding or sales support experience will be advantage).
• Proficiency in computer application, especially in MS Word and Excel.
• High adaptability to dynamic environment.
• High threshold for paperwork and data entry.
• Proficiency in both written and spoken English and Chinese (Cantonese and Putonghua).
• Independent, well-organized team player with strong communication skills.
• Immediate availability is highly preferred.

Interested parties please submit your FULL RESUME with AVAILABILITY, CURRENT and EXPECTED SALARY by clicking APPLY NOW.

All information of candidates will be treated as strictly confidential and used for recruitment purposes only.  

AT FERRARI GROUP, WE BUILD RELATIONSHIPS

Ferrari Group is a market leader in international freight forwarding and logistics solutions for jewellery and luxury goods, with operations available globally. With more than 60 years of experience and 102 owned offices in 68 countries, Ferrari Group is also an IATA agent that operates in all major international hubs. 

Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness, and accurate solutions to customers’ needs.  If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.