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Sales Development Representative (Inside Sales)

Flight Centre (Hong Kong) Limited

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2022-06-24
  • Career Level:Middle
  • Location:Central
  • Qualification:Degree
  • Employment Type:http://www.hk.fcm.travel/
  • Job Function:Sales  CS & Business Devpt  Call Centre  Tele-sales (Telemarketing)  Hospitality / F & B
  • Benefits:Dental insurance, Life insurance, Medical insurance, Five-day work week

Job Description

About the Opportunity

The Sales Development Representative will form part of the Asia Sales team. The primary role will be to secure appointments to pass onto the Business Development team. They will source new leads through pro-active approaches – calls, emails, Linkedin, Sales Nav and social media. As well as work with partners and suppliers to provide warm leads.

They will also play an active role in Social selling using social media avenues to generate interest and business.

The Role will work with Asia Marketing to leverage off regional campaigns within the region.

The role will also involves coaching, mentoring and leading junior team members and create profitable opportunities for the company and achieving targets.

Key duties and responsibilities

  • Outbound identification and development of opportunities and generating qualified sales leads within assigned markets using telephonic, email, digital and social channels
  • Follow up on inbound leads to qualify and manage them through the sales cycle.
  • Develop relationships with key decision makers in major organisations to improve opportunities for new sales and account development.
  • Coordinate and Close new opportunities directly with Business Development Managers and coordinate stakeholder’s involvement in sales cycles to close the sales.
  • Maintain a pipeline of opportunities and manage them through the sales cycle.
  • Maintain customer and opportunity data in SalesForce
  • Build and maintain strong customer relationships within the different markets
  • Refining the inside sales process and working closely with the rest of the sales team with the common objective of increasing sales
  • Coach and supervise junior inside sales team member

You will have

  • 5 years of relevant Inside Sales or Business Development experience in a B2B industry
  • Excellent phone manner, rapport building and relationship management skills
  • Ability to work on a prospecting and sales plan with partners within the different markets
  • Proficiency in Salesforce.com
  • High ability to influence at all levels.
  • Ability to build relationships within the markets and different stakeholders
  • Demonstrated ability to be proactive and take initiative to get things done
  • Technical/software sales experience a plus
  • Excellent communication skills.
  • Business English, Cantonese and any other languages are welcomed.

Company Info

As one of the world's leading travel management companies, we help customers with total travel management transformation. FCM is driven by our people, our customers, guided by egalitarianism and unity, as well as accountability. You’ll always hear someone in the office talking about Brightness of Future – that’s the ideology we are empowering our people with, giving them a clear pathway to achieve their hopes, and career aspirations and dreams. These five philosophies form the backbone of our values and guide us in everything we do.

Fuelled by the passion for technological innovation and commitment to customer experience excellence, we are flexible, resourceful and creative. From travel planning to expense management, compliance to duty of care, we embrace new ways of doing things so that we can arrive at our final destination - to be the travel management industry’s most customer-centric company.

We work in an open and uniquely collaborative model across our regional offices and teams. Diversity and an all-inclusive work environment is incredibly important to us as a company as we take pride in building a work culture that is safe and secure, regardless of belief, background, religion, skin colour or sexual orientation. Together we work hard, we play even harder, we have open bars every Friday and we party all year round. It’s no wonder our attrition rate is so low.

*FCM is the flagship corporate travel business arm and subsidiary of Flight Centre Travel Group. Flight Centre Travel Group (FCTG) is one of the world’s largest travel agency groups with company-owned operations and a corporate travel management network that spans more than 90 countries.

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