Responsibilities:

• Review of consumption report regularly
• Conduct vv validation yearly
• Follow up on audit items and come up with and work on an action plan
• Responsible for account clean up regularly
• Handle PC request and maintain resources
• Communication with users for status updates and completion on asset requests
• Work with vendor asset purchase and manage inventory
• Develop and maintain process documents to enhance all existing and new process are well documented
• Responsible for license management to handle license request and follow up with users, Microsoft license declaration and monitor license consumption
• Manage application inventory by answering internal enquiries concerning applications details and maintaining list of applications as well as work with relevant parties to get the metadata up-to-dated
• Regular review on business owner of applications to register application into application list
• Provide support on projects, such as Hardware Refreshment Project to define the scope, manage resources, work with vendors and track the progress and status update, and any other ad hoc projects/ tasks assigned by superior
• Handle and communicate with business units for any ad hoc requests

Requirements:

• Relevant experience in IT support and IT assets management
• Educated in IT related disciplines
• Experience of working in dynamic and fast paced environment
• Demonstrated ability to create strong working relationships with others
• Good command of both written and spoken English and Chinese
• Good team player and interpersonal skill
• Experience in insurance or financial services industry is a plus

ABOUT AXA HONG KONG AND MACAU

AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1.3 million customers [1] in the region. In addition to being the #1 global Property & Casualty commercial lines insurer [2], we are also one of the largest health protection providers in Hong Kong and Macau.
'Empowering people to live a better life' is the goal of AXA Hong Kong and Macau, which is reflected in everything we do. We are one of the most diversified insurers, providing a full range of coverage for individual and commercial customers. We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.
AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

[1] Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited
[2] AXA Corporate Solutions, AXA Matrix Risk Consultants, AXA Insurance Company, and AXA Art with AXA XL's insurance and reinsurance operations combined