Manager – Technology & Digital Service
NP Solution Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-06-29
- Location:Not Specified
- Employment Type:Full Time
- Job Function:Information Technology (IT) IT Project Management / Team Lead
Job Description
Role And Responsibilities
- Define the product strategy and roadmap for Salesforces CRM platform covering Marketing Cloud, Sales Cloud, Customer Data Platform and other related Salesforces modules
- Develop the core positioning and messaging for the CRM platform across the group
- Lead platform implementation and manage on-going operation
- Work closely with different business department especially Customer Relationship management team/ leasing team/ marketing team, Enterprise Architecture team and Development team
- Manage external parties for platform implementation, maintenance and operations
- Gather feedback, requirements from different Business Units to assess platform fitness/ gaps, enhancement needs. Identify business values and formulate business case / ROI for enhancement request or new BU deployment opportunities
- Manage budget and resources for platform upgrade and enhancement, as well as BUs roll out and support
- Act as a leader within the group
Requirements
- Experience with Customer Data Platform, Interaction studio is an advantage
- Any China implementation experience is an advantage
- Salesforce certification in developer and architect domain
- Hands-on in SDLC, Salesforce configuration
- Experience managing, coaching and developing team members
- Experience managing vendors and partners
- Fluent in Cantonese, Mandarin and English
Company Info
NP Solution Limited's sister company is a startup - Technology solution company, we are now looking for dynamic candidates to join us as the following role.
Interested parties please send your detailed resume with current and expected salary in Microsoft Word format to [email protected] (Please quote reference number in your job application).
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