Job Responsibilities

• Oversee the warehouse, technical support and maintenance department
• Help define IT infrastructure strategy, architecture, and processes
• Conduct pre-sales and consultative activities
• Assess vendors and develop test strategies for new hardware and software
• Monitors warehouse employee productivity / quality
• Establish and implement training processes and strategies for all technical personnel
• Assigning, checking, organizing, prioritizing, and scheduling work orders to / for Support Technician and Maintenance Technician ensuring work orders and completed in a timely manner
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Recruit and train exceptional employees to fulfill posted positions within the technical department 

Requirements

• 5-8 years' solid working experience in Network and Cybersecurity or Technical Support
• Degree / High Diploma in information engineering or equivalent
• Certifications in IT industry (CISSP / CCNA / CCNP / etc.) is an advantage
• Strong experience in IT technology and system like infrastructure, cloud, networking, WiFi, Firewall, etc. Experience in Electric Engineering would be an advantage
• Customer-oriented and excellent interpersonal skills, including verbal and written communication in English, Cantonese, and Mandarin
• Good team player, target-oriented with strong analytical and problem-solving skills

Personal data provided in your application will be kept in the strictest confidence. It will be used for employment-related purposes. Applications not notified within 1 month will be considered as unsuccessful. Unsuccessful application may be kept for another 3 months for new openings before properly shredded.

NexLen International Limited is a highly experienced security and IT product value-added distributors. We are holding 15 global brands which are the Top 5 in the world. We are the leader in providing full-ranged advanced ELV solutions, including AIOT, Security System, Perimeter Security, Cyber Security and Wifi & Data Networking.

To cope with the continuous business expansion of the Company, we invite talented and professional candidates to join our growing team as: