Responsibilities: 

• Manage WPS Team, projects and services for I.T. infrastructure
• Provide advice and cost-effective solution timely to meet with I.T. objectives
• Monitor the related project and services to ensure budget, resources, expandability and service quality is acceptable
• Provide strategy of WPS, projects and measurement in his / her areas of responsibility to meet with I.T. strategy and priority
• Maintain quality of services thought standard operation procedures, metrics and service level, including timely support response , incident handling, capacity & performance, system availability, disaster recovery and project support
• Manage the services to follow ITIL standard and technology risk management practices to maintain a proper control and streamlined operation for help desk, IDM and desk-side support
• Coach, develop and supervise the team to ensure timely service delivery to fulfill business needs.
• Keep abreast technology development, proactively apply improvement and provide recommendation

 Requirements: 

• University graduate in I.T. or related discipline
• Minimum 12 years working experience in I.T., preferable work in major enterprise or bank previously
• Able to manage a positive and professional service
• Strong practical experience in
  • Project management
  • Vendor management skills
• Familiar with ITIL service management process
• Technical administration skills in
• Microsoft Active Directory and SCCM
  • Microsoft workstation platform and related client software e.g. antivirus, DLP, APT.
    
  • Citirx server
  • Microsoft Office 365
• Proactive and self-motivated, able to deliver project and service on time
• Effective communication and liaison skills with positive thinking and service attitude
• Experience in migration and administration of Microsoft Office 365 cloud service

Please send your application with full resume indicating current and expected salary, and quoting the above reference no.

For other vacancies, please visit our website: http://www.fubonbank.com.hk/

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team.

In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.