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IT Service Desk Specialist

cargo-partner Asia Pacific Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2022-06-25
  • Career Level:Middle
  • Location:Kowloon Bay
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Information Technology (IT)  Network & System  Technical / Functional Consulting
  • Benefits:Dental insurance, Double pay, Free shuttle bus, Life insurance, Medical insurance, Overtime pay, Performance bonus, Five-day wor

Job Description

Your Main Tasks

  • Support and manage IT Infrastructure to the users in Asia Pacific regions and corporate-wide as member of the Global Service Desk.
  • Responsible to provide effective solutions to solve the issue/problem on the system incident; provide timely end-user support in a professional manner.
  • Maintain system documentation, manage IT assets, software licenses, maintenance and inventory list in country.
  • Maintain IT Infrastructure to ensure its security, policies stability and compatibility to business requirement and corporate standard & IT governance.
  • Hands-on support on servers, network equipment and virtualized environment.
  • Enable smart procurement for IT related purchases to speed up the delivery and cost saving.
  • Coordinate with service provider for the IT Infrastructure setup.
  • Work as a team with respect with continuous learning to keep pace with the transportation & IT industry.

We Expect

  • Diploma or above in Computer Science, Information Technology, or relevant disciplines.
  • 5-8 years of proven IT experience in technical support.
  • Hands-on experience in Microsoft servers and desktop products and their supports.
  • Experience in MS AD, DHCP, DNS, Exchange Server, Data Backup, IIS, IPT/PABX, Cisco/HP switch, VMWare/Hyper-V and troubleshooting.
  • Good team player with a proactive attitude, strong communication, analytical mindset and technology to solve IT system problem.
  • Good command of written and spoken English and Mandarin.
Candidates with less experience will be considered as IT Service Desk Engineer.

All personal data collected will be used for recruitment purpose only.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!

Company Info

cargo-partner is a leading multinational freight forwarder and integrated logistics provider with a particular strength in international transport solutions. Based in Austria, cargo-partner is present in over 30 countries with more than 3000 employees and continues to grow and expand across the world.

Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.

We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.

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