Technical Service Supervisor
Automated Systems (HK) Ltd
- Company Industries：Information Technology
Job Information
- Post Date：2022-06-17
- Career Level：Middle
- Location：Quarry Bay
- Yr(s) of Exp：5 years
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Contract
- Job Function：Information Technology (IT) Hardware Support Network & System
- Benefits：Medical insurance, Five-day work week
Job Description
Responsibilities:
- Provide IT deskside and helpdesk support to customer through various channels
- Lead a team to deliver IT support service to customer
- Perform operation support including data backup, data center management, IT facilities administration, installation and configuration of network, server, desktop PC, printer and peripherals
- Maintain hardware and software inventory, prepare inventory reports as required
- Assign work tasks to team members for follow up
- Provide service report and update service performance to management regularly
- Handle ad-hoc assignments / projects as required
- Higher Diploma or above in computer science or related disciplines
- More than 5 years IT helpdesk / deskside support experience with at least 1 year in team lead role
- Professional certificate(s) holder is preferable such as ITIL / MCITP / MCSE / CCNA / CCNP
- Hands-on experience in PC support operation, TCP/IP and server infrastructure are essential
- Mature, positive thinking and active person are desired
- Good communication skill in both English and Cantonese
- Immediate available is preferred
We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking "Apply Now".
To learn us more, please visit our website: www.asl.com.hk
We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.
Company Info
Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions
with our customers, partners and vendors.
We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and
the United States.
Since our
founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are
well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.
The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock
Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.
With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer
customers a wide range of innovative solutions and services tailored to their specific business needs.
For details, please visit to our company web site at
http://www.asl.com.hk/
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