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Customer Services Assistant (Beauty / Skincare)

Innisfree

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2022-07-20
  • Career Level:Entry Level
  • Location:Tin Hau
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Others  Beauty Care / Health  Others  Sales  CS & Business Devpt&n
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Five-days work weeks 

Responsibilities:

  • Handle customer enquiries from social media platform & CS hotline regarding the products, promotions and membership program in a professional manner.
  • Handle customer complaints & provide appropriate solutions,
  • Follow up after sales service issues and product warranty services
  • Perform general clerical and administrative support to the department
  • Assist in any ad hoc project as required

Required Qualifications

  • Diploma/Degree holder in relevant field,
  • At least 1 years of customer service experience, if more will be considered as CS Executive,
  • Strong interpersonal skills and customer oriented,
  • Autonomous and proactive,
  • Computer literacy with Microsoft Office (Word, Excel & PowerPoint),
  • Fluent in Cantonese, Mandarin and English,
  • Immediate availability is a must.

We offer competitive remuneration package to the right candidate. Please send resume by clicking the below "APPLY NOW"

Company Info

Amorepacific Global, INNISFREE is one of the top cosmetic companies in Korea, is looking for a high caliber to join in their company.  If you are looking for a dynamic, challenging, friendly and fast-pace working environment, you are welcomed to apply.  

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