Responsibilities:

• Provide 1st tier support and monitor the telecommunication services including Data services, Mobile Value-added Service, Mobile Roaming, SMS, IDD and Retail Service
• Handle real time alarm and traffic performance monitoring to meet the service quality target
• Perform restorative actions for system failure to minimize service interruption
• Troubleshoot for the customers’ complaints

• Degree or Higher Diploma in Telecommunications, Electronic Engineering, Information Technology, Computer Science or related disciplines
• Good command in both spoken and written Chinese; fluency in English is a plus
• Willing to work on 7 x 24-hour in 3 shifts

Fringe Benefits:

• Sizable and energetic team with good promotion opportunity
• On-the-job training
• Double pay
• Attractive performance bonus
• Shift allowance
• Transportation allowance
• Medical & dental insurance
• Free meals
• Training subsidies
• Staff discount

We offer competitive salary and benefit package including double pay, medical and dental benefits, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department by clicking "Apply Now". Please clearly indicate the applied position and reference number on your application.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.

CITIC Telecom International Holdings Limited is a leading multinational integrated ICT service provider in Asia Pacific. The Group was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007 (stock code: 01883). We have developed its operation into five core businesses -- mobile, internet, international telecommunications, enterprise solutions and fixed line services; serving three customer segments-- telecommunications operators & MVNO, enterprises (including OTT players and mobile phone manufacturers), as well as consumers. We have business presence in mainland China, Hong Kong, Macau, Taiwan, Asia Pacific, North America, Western Europe, Eastern Europe, and Central Asia etc., with 2300+ professionals and business network around the world.

We cordially invite professional to join us.