Guest Service Agent
Tuve Limited
- Company Industries：Hospitality/Catering
Job Information
- Post Date：2022-07-05
- Career Level：Entry Level
- Location：Tin Hau
- Yr(s) of Exp：1 years
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Permanent
- Job Function：Sales CS & Business Devpt Customer Service - Supervisor / Officer Hospitality / F & B &nbs
- Benefits：Dental insurance, Medical insurance, Five-day work week
Job Description
- Performs check in, check out and room change procedures and ensures all data are entered accurately into the hotel systems in accordance with reservations
- Registers and rooms all arrivals according to established procedures
- Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures
- Handling guest inquiries
- Ensure the highest standard of customer service is extended to all hotel guests
Requirement
- Diploma or above in hospitality management or related disciplines
- 1 year relevant experience
- Fluent in English, Cantonese and Putonghua, knowledge of other languages is an advantage
- Knowledge of Opera PMS is preferable
- Shift duty including overnight shift maybe required
- Detail oriented, independent and able to handle challenges
- Fresh graduate will also be considered
Company Info
Conveniently and centrally located in the heart of Hong Kong Island is a contemporary modern hotel. It is just 3 minutes' walk from Mass Transit Railway (MTR) station. The hotel equips with 66 chic
and trendy guestrooms and suite with uniquely striking décor, offering a smoke-free environment, and comfort to discerning tech-savvy business travellers.
We now invite high caliber candidate for the following position:
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