Senior Guest Relations Officers / Guest Relations Officer
Job-Hunter Employment Agency
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-07-05
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Transportation & Logistics Aviation Services Sales CS & Business Devpt Customer Serv
- Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
About Our Client
A reputable hospitality group managing hotels and premium club lounge for VIP.
Requirements
- Degree or Higher Diploma in Hospitality or equivalent
- 3 years or above relevant experience in hotels or VIP lounge
- Experience in front desk operation, preferably in serving premium gusts
- Self-motivated, cheerful, detail-oriented with good communication skills
- Confident, customer-oriented, energetic and sense of responsibilities
- Proficient in communication of both English and Putonghua
- Conversant with computer skills in using MS Office
- Immediate available is a great advantage
Responsibilities
- Provide support on the execution of guest relations and loyalty programs
- Deliver professional and adequate services to premium members and guests
- Responsible for cross-level coordination on resolving complaints and requests
- Interact and serve guests in a gracious manner in order to build close relationship
- Maintain the database of VIP and participate in ad hoc duties as assigned
Interested parties, please apply with full resume stating date of available, expected and last salary to [email protected]
All personal information will be treated strictly confidential and solely for recruitment purpose.
Company Info
Established in 1988, Job-Hunter has pioneered the professional recruitment service in Hong Kong and built our reputation for
the appropriate match between our clients’ requirements and the candidates’ career goals through our energetic and professional recruitment team.
Our clients include Fortune 500 and multinational corporations, professional organizations, listed companies, banking and finance, trading and manufacturing companies, information technology and small-medium sized enterprises.
Please visit our website at www.job-hunter.com.hk for more information.
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