Assistant Human Resources & Administration Manager
Make The Right Call
- Company Industries：Advertising/Public Relations/Marketing Services
Job Information
- Post Date：2022-07-11
- Career Level：Middle
- Location：Kwai Fong
- Yr(s) of Exp：5 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Administration / Operation Manager HR Supporting Staff
- Benefits：Life insurance, Medical insurance, Five-day work week
Job Description
Job Responsibilities:
- Lead the team to provide the full spectrum of HR and administrative services for internal and external parties
- Oversee office administration including procurement, repair, and maintenance, etc.
- Handle full spectrum of HR duties including payroll processing, recruitment, compensation and benefits, performance appraisal, etc.
- On-going review and formulation of HR and administration policies & procedures
- Handle ad hoc projects when required
- Direct report to the Chief Executive Officer and the Operations Director
Requirements:
- Degree in Human Resource or Business Administration or related disciplines
- 5+ years’ HR Generalist experiences of which 3 years at managerial level
- Strong experience in recruitment is highly preferred
- A hands-on leader with a strong can-do attitude, excellent interpersonal, problem-solving, and multi-tasking skills
- Ability to thrive in a fast-paced environment with quick deadlines
- Proactive, responsible, and detail-oriented team player with a positive work attitude
- Good command of written and spoken English and Chinese
- Well-versed in Hong Kong Employment Ordinance
We Offer:
- Attractive basic salary with performance bonus
- Mandatory Provident Fund
- Flexible working hours
- Comprehensive training with pay
- Marriage leave
- Paternity leave
- Career development opportunities
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity Employer
Company Info
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call centre is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
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