Job Accountabilities

Learning & Development

• Consolidate annual Capability Development Needs Analysis for business unit
• Assist to develop Learning & Development solutions to meet Functions’ Capability Development Needs
• Formulate annual Learning & Development plan
• Design and conduct training programs (e.g. staff induction and soft skills training) in classroom or virtual set-up according to the annual Learning & Development plan
• Manage and maintain Group Learning Management System (GLMS) in courses enrollment, evaluation, e-learning content development and reporting
• Administer the Training Subsidy application, training reimbursement and the related payment process, in accordance with company policy
• Provide logistics support for onsite and offsite training programs
• Develop and provide regular management reports and updates on Learning & Development activities
• Support the roll-out of Country or Regional Learning & Development initiatives
• Source, manage and liaise with external vendors for fit-to-purpose learning and development solutions

Talent Management

• Contribute to the development and implementation of the talent framework, tools and processes
• Maintain Global Talent Management System and ensure its compliance to the Global Talent Policy
• Administer and provide logistic support to Country and Functional Talent Review processes
• Support the design, delivery and tracking of global, regional and local Talent Management initiatives
• Collate, review, analyze and present talent data to support business decisions

Employee Engagement

• Contribute to the launch of employee satisfaction surveys (e.g. OHI, eNPS) in communication, reporting, data analysis, follow-up action plan consolidation, etc.
• Develop and deploy engagement programs (e.g. Wellness program, Manager recognition program, etc.) to increase employee engagement level in the organization

Job Qualifications

• Bachelor’s degree (or equivalent) in Human Resources or Psychology or other related disciplines
• Minimum 5 years of relevant experience in learning and development, talent management, or relevant areas, preferably in financial institutions or MNCs
• Candidate with less experience may be considered as Senior Officer
• Fluent in English and Cantonese, with good attention to detail in both written and verbal communications
• Good understanding of formal training and development cycle
• Digital savvy with high learning agility to e-learning platforms and its technical features
• Knowledge of graphics and visual design will be an advantage
• Ability to work collaboratively with counterparts from different lines of business at regional and country levels
• Sound project management skills to keep up with the pace of business change
• Growth and innovative mindset in developing self and people in organization

Interested parties please simply click "Apply now" to access our "Global Recruitment Management System" for submitting your application.

You are invited to visit our web site at: http://www.zurich.com.hk

Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. Further information about Zurich is available at www.zurich.com.