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Senior IT Production Support

Optimum Solutions (Hong Kong) Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-07-12
  • Career Level:Middle
  • Location:Others
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Employment Type:Full Time, Contract
  • Job Function:Banking / Finance  Equities / Capital Markets  Information Technology (IT)  Application Specialist
  • Benefits:Medical insurance, Five-day work week

Job Description

 Urgently required by our client - a leading Investment Bank:

  • Responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets on the Windows/Linux platform
  • Support Traders to troubleshoot and diagnose functional and technical issues in the production environment
  • Management and tracking of daily production problems and user requests
  • Ensuring effective and timely resolution and communications to the client; reporting bugs back to local/Overseas Development Team
  • Be responsible for handling business-driven or exchange-driven projects
  • Conduct System Quality Assurance testing
  • Perform deployment or upgrade of mission-critical trading applications and systems.
  • Ensure adequate performance and operation of the systems - monitor the performance/operation, diagnose and address any problems.
  • Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
  • Provide system and process documentation
  • Morning / Lunch shift duty, weekend, and holiday work are required

The Ideal Candidate:

  •         University qualification with IT Major
  •         Minimum of 3 years experience in trading support
  •         Proficiency in Excel/VBA
  •          Proficiency with Python in Linux & Windows environments
  •         Good business knowledge of cash and derivatives products and market rule
  •         Experience with system monitoring
  •         Good technical / scripting knowledge of Linux/Unix environment
  •         Good interpersonal skills
  •         Fluent in English

Company Info

Optimum Solutions, is a full spectrum Software Solutions and a Managed Services Company providing Professional Services since 1997, we have been providing IT consulting professionals to major national and local firms, Fortune 500, software integrator and software development companies, and major national and local consulting firms. 

Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider. Our client list includes major Fortune 500 organizations, customers are primarily from Banking and Finance, Manufacturing, Distribution, Technology, Service and Healthcare verticals.

We have got over 2200 consultants working with us and have developed into a rapidly growing, highly competitive and responsive firm with strong management, technical and financial resources and commitment to fully serve its clients in Singapore, USA, China, Malaysia, Philippines and India. 

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