Job Responsibilities:

• Provide excellent customer service to e-commerce customers
• Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services
• Manage order processing cycle with other departments
• Helping customers in the online buying journey
• Helping customers to resolve any post-sales issues  

Job Requirements:

• Excellent customer services experience using phone, instant messaging and email
• Must be proficient in written and verbal English.
• Asian Beauty and Skincare products knowledge or experience is a benefit
• Must have strong attention to details and customer focus
• Able to work independently, autonomously as well as multi-task working
• Immediately available preferred
• Fresh graduates will also be considered
• Intermediate/Advance level with Microsoft Excel would be an advantage, but not necessary
• Knowledge of any European language would be an advantage, but not necessary

** Candidates without HK working permit will NOT be considered.

Whatever you're looking for, we've got it.

STYLEVANA is a one stop online shop to purchase the trendiest Asian fashion and beauty products.

At STYLEVANA we are fashion and beauty enthusiasts. We are dedicated in discovering and sourcing Asian fashion and beauty products and brands every season. With our experience in eCommerce business development since 2009, we aim to bring customers a wide range and affordable selection in both fashion and beauty, as well as sharing the latest tips and secrets in beauty and styling. 

STYLEVANA will be your Asian beauty destination across the world!

We Empower You to Lead

At STYLEVANA, we will equip you with the tools and support to advance the future of online shopping for beauty and fashion. We are a team of result-driven, eager executors that have the desire to build something greater. Our core values are – Passion, Teamwork, Initiative and Courage, all which drives our strategy and decisions. With our fast-paced growth, we have opportunities for all passionate individuals that look to be a key player in our journey.

More details : https://www.stylevana.com/en_US/