Customer Services Representative (Banking)
Jobslink Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-07-20
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：1 years
- Qualification：(N/A)
- Employment Type：Full Time
- Job Function：Banking / Finance Financial Services Sales CS & Business Devpt Customer Service - Su
- Benefits：Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
Our client is a well-established bank in Hong Kong, they are looking for a Customer Services Representative to join their team.
Responsibilities
Responsibilities
- Greet and welcome walk-in & phone-in customers according to the established service standard
- Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
- Perform loan processing and administrative duties
- Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter
Requirements
- Secondary education or above
- Experience in Consumer Finance/banking industry is preferable
- Good interpersonal and communication skills
- Good knowledge of MS Office
- With initiative, pleasant personality and willing to learn
- Good command of written and spoken English and Chinese
Company Info
Jobslink Limited is a lisensed service provider of human capital solutions. Together with our other rapidly expanding consultancy business such as lisensed corporate service provider and CPA practising. We have offices in Tsuen Wan, Fo Tan and Shenzhen
with pleasant working environment. We are looking for persons of high calibre to join our team.
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