Assistant Manager, Quality Assurance (Bank)
Talent Axis Management Consulting Group Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-07-20
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:5 years
- Qualification:School Certificate
- Employment Type:Full Time
- Job Function:Banking / Finance Mortgage Sales CS & Business Devpt Customer Service - Supervisor /
Job Description
Our client, a well-established Bank in Hong Kong, is looking for a high-calibre candidate to join their Group:
Responsibilities:
- Perform operational support and control on applications processing & documentation of Banking and Wealth Management products
- Ensure the operation processes are fully complied with the regulations and standard set by the Bank and regulator.
- Perform regular call quality & call monitoring support to ensure the team meeting the quality standard and comply with regulatory compliance
- Prepare operation risk/compliance related report, ensure timely completion of quality control and risk assessment
- Provide regular training / coaching to frontline staff on the control perspective
- Closely monitor business units with strict compliance with internal bank guideline, legal and regulatory requirements
- Assist ad-hoc task as required
Requirements:
- Post-secondary education with at least 5 years’ relevant experience, preferably in banking, customer services or investment related area
- Passed in HKSI Paper 1,7, 8 is preferred
- Familiar with banking products & operation flow
- Capable of working independently with good analytical & logical mind
- Good people management, staff coaching & training skill
- Capable of interacting with business partners, both internal and external
- Detail minded and good team player
- Excellent reading and writing communication in English
- Excellent presentation/ command skill in both English and Chinese
Interested candidates please forward your resume (with Decent Photo) together with current and expected salary details by clicking the Apply Now button
Company Info
We are expert in Talent Management solutions. Headquartered in Hong Kong, Talent Axis is a specialized recruitment firm providing service to financial institutes, commercial & industrial sectors, as well as IT & T, dealing in permanent positions, contract roles and temporary assignments.
Employment Agency Licence No.68188
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