Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job

• With a focus on fraud risk management to prevent, detect, assess and mitigate fraud risks through proactive investigations and the development and implementation of effective processes and control procedures.
• Assist in investigation of fraud cases;
• Perform data analytic work to identify fraud patterns and root problems and prepare assessment reports;
• Lead interrogative interviews;
• Proactively observe and report weakness of fraud risk monitoring operations, suggest possible enhancements and facilitate the implementation of operational enhancements;
• Assist in building / enhancing the fraud prevention and detection rules / alerts;
• Liaise with and / or respond to enquiries from the law enforcement agencies
• As a point of contact from Risk Management team to coordinate the initiatives from IT team
• Handle ad hoc tasks or projects as directed by the management.

The Person

• Bachelor Degree;
• In-depth understanding in the insurance industry and intermediary-related fraud risk;
• Experience in agency management, investigation, auditing or other enforcement related background is an advantage;
• Holder of IIQE Paper I & 3 / FLMI is an advantage but not a must;
• High standard of integrity;
• Analytical mind-set and attentive to details;
• Resilient, flexible and a good problem solver;
• Able to handle conflicts and self-motivated in difficult situations;
• Good interpersonal & communications skills;
• Good English and Chinese communications skills, both oral and written. Mandarin speaking is an advantage.
• Data analytics and other software such as MS Office;
• Basic knowledge in non-financial risk management

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.