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Senior Customer Service Officer

WilliamSelect

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-07-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Clerical / Admin Staff  Sales  CS & Business Devpt  Customer Service - Super
  • Benefits:Dental insurance, Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Our client is a leading provider of insurance-based wealth solutions operating in the UK, Europe, Latin America, Asia and the Middle East. Their solutions are based on unit-linked insurance policies which are simple, well regulated and provide a tax-efficient savings vehicle.

Job Responsibilities 
  • Handle enquiries in a professional manner via phone calls and emails
  • Provide excellent customer services to the clients
  • Handle documents under data protection regulatory and AML 
  • Support on admin/ operations 
  • Collaborate with internal parties for customers' inquiries
Job Requirements
  • Degree educated
  • 2 years or above work experience in banking / insurance industry  
  • Excellent in speaking English, Cantonese and Mandarin
  • Good command in written English and Chinese Customer Service oriented

Company Info

Williams (Hong Kong) Limited, a leading staffing services provider with over 40 years of experience in permanent recruitment, contract and temporary staffing, and court reporting services.

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