THE ROLE

The eCommerce Executive will be responsible for supporting Esprit online business to drive growth and revive a cool brand through our brand official website & marketplaces.

In the short term, there is opportunity to grow the Esprit online business by market expansion and start to build awareness & engagement for Esprit. In the long term, Esprit will be building a consumer-centric omni-channel experience to sustain the brand equity & profitability of the company.

The eCommerce Executive will be accountable for supporting online sales & operations for official site & marketplaces.

Reporting directly to the eCommerce Manager/Assistant Manager, the eCommerce Executive will work closely with external partners as well as brand marketing & performance marketing hub. The role is located in Hong Kong.

The eCommerce Executive will be a trusted member of ESPRIT’s hub operations with the following responsibilities:

Overview 

• This candidate will have a start-up / entrepreneurial mentality and believe that “every day is an opportunity to drive growth”.
• The eCommerce Executive will be responsible for supporting eCom sales through official site & marketplaces
• S/he will be supporting the launch & operations of eCommerce websites & marketplaces
• S/he should be a digital savvy, understand the online consumer experience & website experience.
• S/he should be focused on continuous improvement and optimization of the website sales partnering with marketing team on driving traffic, merchandising team on the right product offering & Technology team in features roll out & enhancement.
• S/he will be responsible for the whole website operation, including but not limited to campaign launch, product listing, content update, promotion update & enhancements.

• Support on site operations & merchandising for both official site & marketplaces
• Making sure website animations are aligned with brand focus
• Work closely with merchandising team to define the right offers for our end consumers
• Support on sales reconciliation if needed
• Generating daily, monthly, quarterly and yearly the sales report 

THE CANDIDATE

Expertise

• 1+ years’ relevant experience in eCommerce
• Detail minded & operational
• Passionate about eCommerce
• Fluency in written and spoken English is essential.
• Candidates with less experience will be considered as eCommerce Assistant

• Excellence in execution — inspires performance and continuous improvement in all areas
• Collaboration and influencing—able to influence in increasingly complex situations and develop effective working relationships that positively impact business performance
• Problem solving and decisiveness – analyze and overcome obstacles to source the right solution to complex business problems

• Progress-driven with an open mind and entrepreneurial commercial sense
• An independent self-starter with supercharged team spirit and effective problem-solving skills
• Able to move fast in a dynamic and agile environment