Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

• Assist to manage in medical services
• Be customer centric, provide market update and competitive analysis that enable FWD to keep ahead of the competitors
• Assist to lead, support, and implement new / existing medical service
• Identify new medical service based on customer research, market / internal analysis, or distribution feedback
• Coordinate with relevant departments on medical service development or management related initiatives
• Take up ad hoc projects as stipulated by manager

The Person:

• Degree in Marketing, Business Administration, Healthcare Services or equivalent
• At least 1 year of marketing or customer service experience gained within the life insurance industry or medical services experience gained within healthcare industry
• Excellent communication skills, and fluent in written and spoken English. Chinese reading and writing is a must.
• Strong project management and customer service skills, accuracy, and attention to details
• Self-motivated, organized, and a committed team player
• Excellent time management skills and the ability to manage conflicting priorities and cope with stress
• Strong PC skills including MS Word, Excel, PowerPoint, and Chinese word-processing

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate.