• Demonstrate excellent customer service skills
• Serve as the primary access control representative responsible for greeting and assisting customers, visitors and employees 
• Ensure all personnel enter the office are positively identified authorized, logged and issued appropriate visitor credentials. Remain alert for the presence of unauthorized or suspicious persons; and challenge such persons within established guidelines and procedures 
• Answer and screen all incoming phone calls.  Resolve caller inquiries or quickly refer to appropriate department for action.  Take detailed messages when required
• Watch for and promptly reports irregularities and infractions such as violation of security protocols, failure or degradation of physical security barriers (doors, windows, etc.) and safety hazards
• Provides support and coverage for team and/or special events, including badging
• Assist in security escorts when required and performs other security receptionist related duties as required

Job Requirements:

• Higher Diploma with 1 year working experience in customer services, security or receptionist
• Professional telephone manner with good interpersonal and customer services skills.
• Possesses a positive attitude, even in difficult situations
• Proficient PC skills of MS office applications
• Good command of both conversational and written English and Chinese
• Holder of valid Security Personnel Permit (SPP) & QAS Certificate is a preferable
• Working Location: Taikoo
• Immediate available preferred

Securitas is a global knowledge leader in security. From a broad range of services of specialized guarding, technology solutions, consulting and investigations, we customize offerings that are suited to the individual customer’s needs, in order to deliver the most effective security solutions. Everywhere from small stores to airports, our 335,000 employees are making a difference.  For more details, please visit our website at http://www.securitas.hk/

To support the business expansion, you are invited to join as a strategic partner in our team.