What will you do?

• Participate in formulating and implementing the training and development plans, especially Customers Services training/campaign and soft skill training in order to support the corporate strategies;
• Work closely with regional/site managers in order to understand their training needs, to formulate, conduct and deliver the particular training to the frontline staff;
• Monitor and evaluate the effectiveness of the customer service training and soft skill training;
• Develop e-learning materials and manage e-learning platform;
• Maintain and update training materials and aids continuously;
• Assist in other training duties and ad-hoc projects as required

• Degree holder or above in Human Resources, Training & Development or related discipline;

• 5 years solid experience or above in training development in sizable company, experience in hospitality industry is a definite advantage.
• Practical experience in initiating customer services training and field coaching in hospitality industry is highly preferred
• Hands-on program design experience in service training with strong business acumen;
• Hands-on project management, training facilitation and field coaching skills;
• Self-motivated, well organized and a good team player;
• Strong communication, presentation, coaching and interpersonal skills;
• Good command of written and spoken English and Putonghua;
• Holder of certificate of DISC, Personality Dimensions, MBTI, NLP, etc is a plus;
• Interests and knowledge in multi-media like graphic design, video shooting and editing will be an advantage;
• Proficiency in using MS Office applications including Word, PowerPoint, Excel and Chinese Word Processing;
• Immediately available is highly preferred

What do we offer?

• Attractive remuneration package
• Great promotion ladder
• Medical benefit
• Paid marriage leave, birthday leave, well-being leave and annual leave
• Education subsidy
• Children scholarship
• Company trip

How to apply?

Interested parties, please apply once with application quoting job reference number, detailed resume, contact telephone number and expected salary by:

• Clicking the “Apply Now” button
• Mail to: Human Resources Department, Unit 301-303, 3/F, Apec Plaza, 49 Hoi Yuen Road, Kwun Tong, Hong Kong
• Fax to:  (852) 2827 8608
• Call: (852) 3703 5460

(Attached resume should be in MS Word for Windows)

(Data collected would be used for recruitment purpose only)

(Member of the Sun Hung Kai Properties Group)

By substantiating the motto of “We Serve You Best”, we have thrived and become one of the largest and most reputable property management companies in Hong Kong and managing over 135 million sq ft of properties including shopping centers, office towers, residential and industrial buildings. To meet our growing business needs, we are looking for energetic professionals to deliver excellent services for our customers.

Do you enjoy working in a reputable and engaged team?

Are you an excellence seeker?

Are you ready to build your professional career?

If all your answers are positive, come and be a part of us!