Key Responsibilities:
      

1. Provide administrative support to the Regulatory Affairs Division & Corporate Services Division
2. Assist in processing applications for ex gratia payments under the Travel Industry Compensation Fund (TICF)
3. Assist in handling enquiries and preparing correspondence and documents regarding the areas of licensing, registration, professional development and TICF applications
4. Assist in liaising with travel agents, tour escorts and tourist guides
5. Assist in physical file transfer project, including preparing the inventory of the physical records, organizing & maintaining files, indexing, labelling, packing, etc; and
6. Perform other duties as assigned from time to time

 Requirements:

Candidates should be / have – 

1. A Holder of a university degree, with no less than 4 years of work experience, or holder of a Higher Diploma/ Associate Degree with no less than 6 years of work experience
2. Good oral and written communication skills in both Chinese and English (ability to speak Putonghua is an advantage)
3. Good multi-tasking skills and be able to cope with tight working schedules
4. Proficient in Microsoft Word, Excel as well as Chinese Word processing
5. Responsible, self-motivated, mature and able to work independently in a start-up environment; and
6. Experience in the travel industry would be an advantage

Candidates with less qualification/ experience may be considered for the position of Temporary Clerk.

To Apply

An application with a full curriculum vitae, quoting the job reference should be sent to Travel Industry Authority by pressing "Apply Now" button. The closing date for application is 7 August 2022. Applicants not invited for interview within 8 weeks from the closing date may consider their applications unsuccessful.  

Personal data provided by job applicants will only be used for job application processing. All personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

This employment with the Travel Industry Authority shall be with a fixed term of six-month contractual period. The offer of further employment beyond the Term will be solely at the discretion of the Travel Industry Authority.

Travel Industry Authority ("TIA")

The TIA is an independent statutory regulatory body established under the Travel Industry Ordinance (Cap. 634) (“Ordinance”).  The TIA is responsible for promoting the integrity, competence and professionalism of travel agents, tourist guides and tour escorts through a statutory licensing and regulatory system, and regulating shops that inbound tour groups are arranged to patronise through an administrative scheme. The TIA is also responsible for managing the Travel Industry Compensation Fund ("TICF") which provides outbound travellers purchasing outbound packages with protection and advising the Government on matters relating to the regulation of the travel industry. With the full commencement of the new regulatory regime on 1 September 2022, the TIA has taken up the licensing and trade regulatory roles from the Travel Agents Registry and the Travel Industry Council of Hong Kong respectively.

The TIA is headed by the Executive Director, underpinned by three Directors and other staff members to support the TIA in discharging its statutory functions and daily operation.