Call Centre/Personal Assistant to CEO
Make The Right Call
- Company Industries：Advertising/Public Relations/Marketing Services
Job Information
- Post Date：2022-08-23
- Career Level：Senior
- Location：Kwai Fong
- Yr(s) of Exp：5 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Personal / Executive Assistant
- Benefits：Medical insurance, Five-day work week
Job Description
- Proactive calendar management and extensive logistical coordination of meetings (for example, setting up internal & external conference calls/meetings, logistical planning.
- Diligent telephone coverage with gate-keeping expectations.
- Travel itineraries and arrangements including travel visa coordination.
- Organizing corporate conferences and events.
- Completing expense reports, handling daily mail, file systems, and coverage of phone lines.
- Arranging and orchestrating internal and external meeting materials, daily reports, market data information, meeting prep packets, research materials, etc.
- Providing back-up for other department support positions as needed.
- Assisting with ad-hoc projects or other duties as assigned.
- 5-10 years of experience, preferably in professional services background.
- Intellectual curiosity and willingness to learn.
- Advanced proficiency in MS Office (Word, Outlook, Excel, & PowerPoint). Knowledge of desk-top publishing tools will be an advantage.
- Effective interpersonal and communication skills.
- High level of reliability, professionalism, and discretion.
- Strong team ethic and ability to work independently.
- Outstanding service orientation and proactive problem-solving skills.
- Excellent organizational, multi-tasking, and prioritization abilities.
- Strong detail orientation and work quality.
- Ability to work under pressure, tight deadlines, and to accommodate last-minute changes.
- Positive, flexible, and can-do attitude.
- An undergraduate degree is strongly preferred.
- Language fluency in English and Cantonese is required.
- Attractive salary
- Mandatory Provident Fund
- Flexible working hours
- Comprehensive training with pay
- Marriage leave
- Paternity leave
- Career development opportunities
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity employer
Company Info
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call centre is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
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