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People Operations Executive (Fresh Graduates Welcome)

Delivery Hero Food Hong Kong Limited

  • Company Industries:Food and Beverage

Job Information

  • Post Date:2022-08-24
  • Location:Causeway Bay
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  HR Supporting Staff
  • Benefits:Dental insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

'Hungry to make a difference? Then foodpanda may be the place for you!'

At foodpanda, we’re on a mission to redefine customers’ food and shopping experience as a multifaceted online platform across the 14 countries we operate in. We’re all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture. We strive to become everybody’s most loved delivery platform, however, this won't happen without some really awesome people!

We are looking for a highly-driven and motivated People Operations Executive to join our fun, professional and dedicated People Operations Department based here in Hong Kong. The People Operations Department plays a key role in developing and reinforcing the culture of foodpanda, while aiming to achieve a high level of efficiency and workforce management. Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!  

Know more about the team

The HRBP team will partner with the company’s business units to support the organization’s business objective by ensuring all HR policies and procedures fit the needs and goals of the organization.

Roles and Responsibilities  

Onboarding and Offboarding Processes

  • Implement and improve onboarding and offboarding processes and monitor their progress to ensure a seamless experience
  • Coordinate onboarding and offboarding activities, including but not limited to scheduling training, organizing new joiners’ challenges and exit interviews, etc
  • Maintain accurate MPF submissions and records

HR Information Systems Management

  • Maintain records of employee movements and process changes to the HRIS systems
  • Manage user training and resolve user support queries and issues

People Services Projects Support

  • Assist in visa application and visa extension cases
  • Coordinate with Regional team on mobility cases and provide support accordingly
  • Co-work with Payroll team on Rental Reimbursement Program and perform administrative functions
  • Consolidate and monitor the working schedule of part-time and freelance workers
  • Organize and prepare materials for company events (i.e. All-Hands, team building events) 
  • Provide support on intranet maintenance 
  • Initiate improvements and develop instruction guides, FAQs, and other documentation to improve collaboration and accessibility to information
  • Assist in ad hoc projects and assignments 

 Qualifications and Requirements

  • Degree holder in Business Administration, Human Resources, or related field
  • Great analytical, critical thinking, and problem-solving abilities
  • Good command of both written and spoken English & Cantonese
  • Proficient in MS Word and Excel (v-lookup, pivot tables, etc) 
  • Self-motivated, proactive, and outgoing  
  • Great attention to details with strong organizational skills 
  • Outstanding interpersonal and problem-solving skills
  • An excellent team player with a can-do attitude

What We Offer

  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Free pandapro - Access to special delivery and dine-in offers
  • Unlimited paid leave policy

Company Info

foodpanda is world's #1 online food ordering platform, where hungry customers can order food for home delivery from their favorite restaurants. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and are still expanding.

We are part of Delivery Hero, the world’s largest online food delivery platform. Diversity is a key pillar for our success. Employees with over 70 nationalities across 5 continents work for us, enabling us to exchange best practice from markets from each corner of the world. We are now looking for talented and highly motivated individuals to help grow the Hong Kong business.

Fortunately, we are not the only ones who believe in our vision to transform the industry. Then business is backed by first-tier investors. To date $1 billion has been raised in our mission to provide people with the easiest way to their favorite food.
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