• Work under Department of Health, to answer telephone enquiries/complaints via hotlines and provide instant assistance and advice to callers in accordance with the prevailing regulations, guidelines and protocols
• To co-ordinate and liaise with relevant parties on urgent enquiries/complaints
• To handle and investigate non-compliance cases of quarantine matters, co-coordinate relevant parties on preliminary investigation results and liaise with relevant parties for subsequent management of non-compliance cases of quarantine matters
• To arrange transfer of confines to Quarantine Centres or Community Isolation Facilities
• To compile statistical records, update the related database and provide administrative support

• Degree Holder
• Passed in Chinese and English (HKCEE / DSE)
• 2 years of full time working experience OR 1 year related working experience in customer service, call centre, or office admin etc 
• Chinese and English word processing
• Experience in office administration, data management, project management, customer services or staff training will be an advantage

• Monthly $21,500
• 44 hrs per week
• 5 days in a week include weekend and/or public holiday
• Cheung Sha Wan
• 2 mths Contract
• Est. onboard 15 Aug

Copperstone Personnel is a fast-growing recruitment consultancy serving from listed company to leading MNC. Specialize in Investor Relation, Responsible Officer, PR, Finance and IT related position. We aims to provide a tailor made recruitment service to our client and resolve different kinds of difficulty during the hiring process.