Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

• Manage a team of policy administration staff to handle both group life and group medical insurance business within service standards and assigned authority
• Maintain a robust operation efficiency, conduct training to team members on EB insurance knowledge and sharing on market information
• Handle incoming enquires from EB sales team and intermediaries
• To prepare regular production and statistical reports to provide insight and support on business decisions
• Participate in IT system enhancement and carry out user acceptance test independently
• Carry out additional responsibility, ad-hoc task, project, activities relevant to the department from time to time assigned by the superiors

The Person:

• Degree holder or above with 10 years relevant experience
• Experience in system development, user requirement preparation and performing user acceptance test.
• IIQE Paper 1,2,3 licensed with FLMI is an advantage
• Knowledge in Employee Benefits business and underwriting
• Good interpersonal skill, problem solving skill and team player
• Good command of both written and spoken English and Chinese
• Proficiency PC skills including Excel, Word , PowerPoint and Chinese Input
• Candidate with less experience will be considered as Assistant Manager

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.