OVERVIEW

The Sales Administrator will support the Account Manager to deliver the customer service sales function of the company across multiple brands (including adidas), sports and customers located globally to ensure efficient and sustained revenue and profit growth is delivered.

MAJOR DUTIES AND RESPONSIBILITIES

Sales Support

• Prepare seasonal launches including price lists.
• Consolidate sales orders and pass to production team.
• Input sales orders into the I.T system and support the accountant with accurate customer invoicing.
• Collect sampling requirements and pass to production for processing.
• Manual adjustment of invoices as required.
• Create sales reports as requested by the Account Manager.

Customer Service

• Manage day-to-day customer enquiries and direct to the relevant department.
• Take charge of the defective product claim process.
• Manage customer payment schedules.

Communication

• Facilitate communication with distributors including but not limited to sales order confirmation, payment receivables and product defective returns.
• Maintain internal dashboards for efficient account management.

• Ensure the Account Manager is kept informed of industry developments which are relevant to the operation of efficient account management.
• Carry out any further tasks for which your qualifications & experience are suited as directed by the Company.

 Qualifications and Education Requirements

• No degree required.

Experience

• Some experience of administration is preferable.

Knowledge, Skills and Abilities

• Ability to adapt your communication across different cultures.
• Flexibility to execute different tasks as directed by the company based on your qualifications & experience.
• Excellent team player with ability to meet pressured timelines.
• Proactive in seeking solutions to challenges faced by customers.
• Good negotiation skills to ensure win-win scenarios are achieved.
• Speak English and Mandarin fluently on the phone directly with customers.
• Proficiency in Microsoft Office application and Chinese word processing.

Additional Notes

• A passion for sports is desirable.
• A self-starter that’s keen to experience a fast pace growth environment.

Want to work on the adidas brand, keep reading.....

Marque Makers Ltd (www.marquemakers.com.hk) is setting the world of sport on fire.

We partner with the worlds' biggest sports brands to manage the design, manufacture and shipment of their branded sports products. We develop and innovate really cool sports products. Our highest profile brand partner is adidas - we design and source adidas branded badminton and field hockey sports products. We also work with Stretton Fox (cricket), astec (badminton), Selkirk (Pickleball) and RS-Sports (Padel).

Our vision is to see our products being used by the biggest sports stars in the world, helping them create sporting history on the global stage. We will achieve this by creating exciting sports products enjoyed by 1 million people around the world, from pro players to aspiring juniors.

We have customers that buy our products in 20 different countries and our manufacturing supply chain spans 19 factories across 7 different countries.

We are an efficient company with a highly skilled workforce who are passionate about making a positive impact in sport. Our employees work hard to create valuable products that our customers say are desirable, delivering growth and benefit to the entire Marque Makers team.