Responsibilities

• Provide professional consultation, such as introducing course details and proposing suitable course packages, to prospective customers
• Monitor students’ progress, & communicate with customers to retain a clear understanding of their needs, as well as to maintain good customer relationship
• Manage the center’s class schedule to best satisfy students and teachers
• Handling walk-in inquiries, calls, and customer follow-ups
• Maintain the center’s and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment
• Provide assistance to teachers when needed
• Supervise and train fresh staff on course details, administrative procedures, etc.

Requirements

• Form 7 graduate or above
• Good command of and spoken English and Mandarin, great clients and handle visiter's inquiries
• Well-mannered, and possess effective communication and interpersonal skills
• Confident, cheerful and proactive with a positive attitude
• Able to multi-task & work under pressure
• Possess a detail-oriented mind with excellent problem-solving skills
• Computer literate, especially in Microsoft Office (Word & Excel)
• Fluent in Cantonese and English, Mandarin is an advantage
• Willing to work on Saturdays
• Love kids
• Candidate with more experience will be consider Assistant Manager

Monkey Tree English Learning Center is a center that provides English courses for kids between the ages 3-12. The goal at Monkey Tree is to utilize a communicative with small class sizes to help kids learn English in a fun and interactive way. We actively try to foster a good working and learning environment for both our kids and our staff members. Since our center opened in 2009, we have already expanded to 30 different locations and are still continuing to grow. Please come join us and help to expand the minds and opportunities of the future generations.