Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Responsibilities

IBM iX is seeking a Salesforce Engagement Manager (EM) whose primary responsibility will be to lead and support GTM and sales activities for our fast growing Salesforce practice, under IBM iX. This role demands strong soft skills, leadership presence, technical expertise, deep understanding of CRM and Salesforce, and the ability to balance priorities in a highly dynamic and fast paced environment. The EM will work with the IBM iX Leadership team and IBM Sector teams (industry experts) to define, scope, propose, and close Salesforce opportunities. Responsibilities include but are not limited to:

• Driving strategic alignment with prospects and customer during pre-sales, implementation or ongoing support phases
• Leading discovery and assessment projects to drive downstream opportunities
• Translating customer vision, business objectives into functional and technical requirements using deep Salesforce knowledge and understanding of the customer / industry landscape
• Assessing and estimating requirements for staffing and successful delivery
• Coordinating functional, technical and other internal resources
• Facilitate and drive internal processes including pricing, SOW preparation, and review
  
  

Preparing, leading and supporting internal and external sales presentations

Required Technical and Professional Expertise

• + years in a consulting, CRM cloud product or information technology role, with client engagement at senior levels and demonstrated business development skills
• 3+ years of experience managing large complex Salesforce transformation programs for enterprise clients (experience using agile and hybrid methodologies is a plus)
• 2+ years of experience managing, coaching and developing team members
• You are capable to communicate with internal and client stakeholders on all levels of the organisation and in various ways
• You possess strong financial management skills, including understanding and interpretation of financial results, budget development and forecast accuracy
• You have strong analytical skills and use a consultative approach to shape, negotiate and close deals
• You have an organized and adopt a well-structured way of working
• You have hands-on experience interpreting high level requirements, writing out functional / technical specifications, performing high level estimations, running internal process and writing proposals and contracts or agreements
• You have a proactive attitude and feel comfortable assembling a bid or project team including internal resources, (sub)contractors, ISVs and other parties as needed
• Excellent written and verbal command in English and Cantonese (Mandarin is a plus)
• Must be eligible to work in Hong Kong, SAR of China
  
  

Candidates with less experience will be considered for an Associate Engagement Manager position.

The Following Salesforce.com Certifications Are Required

• Salesforce Certified Administrator
• Salesforce Sales Cloud, Service Cloud, or Marketing Cloud Consultant
  
  

Preferred Technical And Professional Expertise

Other Salesforce.com certifications are a big plus.

For Interested candidates, please click APPLY NOW to apply.

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