Customer Service Officer, Call Centre - Banking
Hudson Global Resources (Hong Kong) Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-09-07
- Career Level：Entry Level
- Location：Not Specified
- Qualification：Full Time
- Salary：HK$20,000 - HK$25,000 /month
- Employment Type：Banking / Finance, Retail Banking
- Job Function：Banking / Finance Retail Banking
- Benefits：Double pay, Life insurance, Overtime pay, Performance bonus
Job Description
Key Responsibilities
• Follow up customer service through inbound phone activities.
• Provide quality services to customers
• Cross-sell banking products and make referrals to sales staff
• Provide other administrative duties as assigned by supervisors
Requirements
• Minimum1 year of customer service experience in retail banking
• HKSI Paper 1 required
• Good knowledge in banking products and services
• Self-motivated with good sales and service orientation
• Good interpersonal and communication skills
• Good command of written and spoken English and Chinese (including Putonghua)
Company Info
Hudson is a leading provider of permanent recruitment, contract professionals and talent management services across Asia Pacific. From single placements to total outsourced solutions, Hudson helps clients achieve greater organisational performance by assessing, recruiting, developing and engaging the best and brightest people for their businesses. More information is available at www.hudson.hk.
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