Your new company
Our client is a leading Fintech company based in Hong Kong, main business is to provide e-commerce sellers with high-quality financing services. They are now looking for a Sales Support Officer to discharge the administrative and clerical work for Sales Department.

Your new role

• Prepare quotations and contracts, handling clients' inquiries and complaints through emails, WeChat, phone calls
• Creating and processing orders in a timely manner, reviewing pending orders and customer requests to ensure customer satisfaction.
• Collect clients' needs and opinions, identify where improvement is needed in sales practices and make suggestions for improvements
• Coordinate and communicate with internal parties including Risk Department, Technology Department, Finance Department etc., effectively provide solutions to facilitate the communication
• Provide clerical and sales administrative support such as preparing sales reports
  

What you'll need to succeed

• Experience in customer service, prior experience in Financial Services is a plus
• Proficient in both spoken and written Chinese including Putonghua
• Handle complex client situations and resolve them to the satisfaction of client and company
• Independent and can work under pressure
• Enjoy discovery and taking on a diverse set of tasks and challenges
  

What you'll get in return

• A competitive salary, year-end bonus
• 5-days work week, flexible working hours, work from home arrangement
• Flat structure, bring your ideas and the management will always listen
• Dynamic and fun work environment, great company culture
• Excellent opportunity with one of the most attractive employers in the business
• Exceptional career support and leadership training
  

What you need to do now
If you're interested in this role, click 'apply now'. For more information on this role or to find out more opportunities in Customer Service, feel free to contact Posey Ho at (+852) 2230 7440 / [email protected]

At Hays, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

Operating across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments, Hays placed 67,000 candidates into permanent jobs and around 220,000 into temporary assignments in the 2016 financial year. Our breadth and depth of expertise has enabled us to power the world of work for many decades.

In Hong Kong, our recruiting experts are available to you in the following specialisms:

Accountancy & Finance
Banking & Financial Services
Engineering
Finance Technology
Human Resources
Information Technology
Insurance
Legal
Life Sciences
Procurement
Sales & Marketing
Supply Chain

To connect with a recruiting expert at Hays, visit us at www.hays.com.hk or follow Hays on LinkedIn - The #1 Recruiter on LinkedIn globally.