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Customer Services Manager – Trade Finance Operatio

HABIB BANK ZURICH (HONG KONG) LIMITED

  • Company Industries:Banking

Job Information

  • Post Date:2022-08-31
  • Career Level:Middle
  • Location:Kwun Tong
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Corporate Banking
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Five-day work week

Job Description

Habib Bank Zurich (Hong Kong) Limited, a Restricted Licence Bank

We are a subsidiary of Habib Bank AG Zurich, Switzerland, incorporated in Hong Kong since 1979, specialize in providing customized trade finance solutions with diverse range of products and services.

We invite applications from high calibre and dynamic professionals to be part of our team as:

Customer Services Manager – Trade Finance Operations

Responsibilities:

  • Provide quality customer service, ensure customer queries and other operational matters are communicated in timely manner
  • Liaise with branches and /or other departments to seek for clarifications on customers’ queries
  • Manage customers instructions and liaise with customers to confirm the trade transactions
  • Perform administrative duties such as dealing with transactions documents with branches and operations team, follow up with customers to verify signatures instructions received within the prescribed timeline

·         Assist in other areas which may be assigned by the supervisor from time to time

Qualifications:

  • Diploma or equivalent in related disciplines
  • Great sense of ownership and service mindset   
  • Team player with good interpersonal and communication skills
  • Self-motivated and able to work independently
  • Proficiency in MS Office, online banking systems
  • Proficiency in both spoken and written English and Chinese. Familiar with Mandarin is an advantage
  • At least five years of customer service experience in commercial banking environment
  • An experienced customer services professional with good knowledge of trade finance

Interested parties are invited to apply by sending your resume with full details of education, work experience, current & expected salary, contact telephone number and earliest available date to email. Habib Bank Zurich reserves the right not to make appointment for the post(s) advertised.

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal information provided will be treated in strict confidence and used solely for recruitment purposed. It is possible that information about the applicant or the applicant’s application will be shared within the Habib Bank Zurich Group.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful.  Personal data on an unsuccessful applicant will normally be destroyed within 2 years after rejection of the application.

Company Info

Habib Bank Zurich (Hong Kong) Limited (Subsidiary of Habib Bank AG Zurich)

About us

Habib Bank Zurich (Hong Kong) Limited, part of a global banking group with presence in 9 countries spread across 5 continents, aims at partnering their customer’s growth through facilitation of their local and international businesses.

The bank’s strength lies in trade finance and deposit products, driven by a dedicated team of professionals, serving customers with personalized care and commitment, backed by a very strong banking platform.

Incorporated in Hong Kong as a private company in 1979, the bank is currently operating as a Restricted Licence Bank. It has 2 branches in major locations in Hong Kong, with main office in Central and a centralized transaction processing team in Kwun Tong.

The HBZ Group, is heir to a rich tradition of banking and commerce dating back to more than 160 years. The group’s flagship entity, Habib Bank AG Zurich (incorporated in 1967) is headquartered in Switzerland and operates in Canada, Kenya, Pakistan, Switzerland, South Africa, United Arab Emirates and United Kingdom, in addition to Hong Kong.

The bank is on the lookout for talented individuals with successful track record. Bring your ambition, passion and commitment to deliver and you will be rewarded with a window to learn and grow in an equal opportunity team in a global bank.

We invite applications from high caliber, dynamic professionals to be part of our team as:

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