We are seeking for a candidate to join the Customer Service Team that is passionate and have a love for health and fitness, service-oriented with a positive attitude, hard-working and wants to grow with our brand.

Responsibilities:

• Provide high standard customer service and hospitality to clients
• Assist in daily studio tasks
• Possess a positive attitude
• Ensure a successful class check-in process
• Support with the training and coaching of new hires
• Maintain product knowledge
• Represent the XYZ aesthetic, appearance and culture

• At least 2 years customer service experience (candidate with less experience will be considered as entry level);
• the ability to prioritise and multi-task;
• willing to initiate tasks and perform duties without direction;
• excellent communication skills;
• outstanding customer service and problem solving skills;
• positive, can-do attitude;
• friendly and professional phone and email manner;
• flexibility to work a non-traditional schedule 

• Competitive basic salary
• Overtime pay
• Discretionary year-end bonus
• 45 working hours per week
• 12 days annual leave
• Medical insurance
• Complimentary spin classes and access to other selective fitness studios
• Interactive training and development program
• Education allowance
• Promotion opportunities
• Young and Energetic working environment

Exercise everything you are.

XYZ creates meaningful wellness experience designed to embrace all aspects of your wellbeing, fulfilling your desire for bodily strength, encouraging your creative life force to surface.

Visit us at: www.youarexyz.com, https://www.instagram.com/youarexyz/

All personal information will be treated as private and confidential for HR internal use only.