Customer Services Associates (Call Team)
Trinity Medical Imaging Centre Limited
- Company Industries:Medical/Pharmaceutical
Job Information
- Post Date:2022-08-31
- Career Level:Entry Level
- Location:Tsim Sha Tsui
- Yr(s) of Exp:1 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Beauty Care / Health Others
- Benefits:Dental insurance, Medical insurance, Performance bonus
Job Description
Responsibilities
- Handle general call center duties including incoming calls, WhatsApp, WeChat, and courier arrangements
- Ensure that calls and emails are handled according to the company’s service level with professional manner
- Answer / follow up patient‘s inquiry and appointment booking
- Any assigned responsibilities by supervisor
- HKCEE or above with at least 1 year working experience in imaging centres or medical centres
- Good interpersonal skills and telephone manners
- Willingness to learn, pleasant, customer-oriented and good team player
- Good command of both written and spoken English, Cantonese and Putonghua
- Experience in hospitality, tourism or customer service is an advantage but not must
- Fresh graduated is also considered
Company Info
Trinity Medical Imaging Centre (Established in May 2016) offers a wide range of premier medical imaging services in Hong Kong. Our mission is to provide premier quality affordable health care services and to improve the health of the communities we serve. To cope with our expansion, we would like to invite high caliber for the following vacancy.
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