Customer Experience Designer
Zurich Insurance (Hong Kong)
- Company Industries:Insurance/Pension Funding
Job Information
- Post Date:2022-08-27
- Career Level:Entry Level
- Location:Quarry Bay
- Yr(s) of Exp:4 years
- Qualification:Degree
- Employment Type:Full Time, Permanent
- Job Function:Design Web Designer Insurance Others Information Technology (IT) UI/UX De
- Benefits:Dental insurance, Life insurance, Medical insurance, Performance bonus, Work from home, Five-day work week, Flexible working hou
Job Description
Job Responsibilities
- Work closely with stakeholders to understand and realize the customer and business needs
- Support the design of cross-channel customer experience
- Design wireframes, user journeys, mock-ups, components and prototypes for our digital platforms
- Able to work independently with strong creative design concepts, positive and good learning attitude
- Contribute to usability testing planning activities and able to provide usability testing insights
- Adhere to style and branding standards and be detail focused
Job Requirements
- Degree or diploma holder in Interface Design, Interaction Design, Human Computer Interaction or related disciplines
- Minimum 5 years of experience as an CX designer and/or UI/UX designer specializing in web and web portal design experience
- Fluent in Cantonese and English both written and verbally
- Strong story-telling skills on layout presentation, decisions and rationale
- Knowledge of design tools (Sketch, InVision, Adobe Creative Suite)
- Knowledge in latest web standards, HTML and CSS
- A self-motivated team player who excels in a collaborative environment
- Proactive, with a strong sense of personal accountability
Interested parties please simply click "Apply Now" to access our "Global Recruitment Management System" for submitting your application.
You are invited to visit our web site at: http://www.zurich.com.hk
Company Info
Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. Further information about Zurich is available at www.zurich.com.
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