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Supply Chain Assistant (Customer Service)

Sutherland Company Limited

  • Company Industries:Food and Beverage

Job Information

  • Post Date:2022-08-25
  • Career Level:Entry Level
  • Location:Siu Sai Wan
  • Yr(s) of Exp:1 years
  • Qualification:Matriculated
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Others  E-commerce  Supply Chain
  • Benefits:Double pay, Medical insurance, Five-day work week

Job Description

Responsibilities:

  • Handle customer inquiries and requests in a professional manner via phone, email, WhatsApp and other social media platforms
  • Fulfill customer demands and manage online and offline orders timely to ensure service quality and efficiency
  • Resolve complaints and maintain good relationship with customers
  • Coordinate with different work teams according to customers' requirements to ensure quality and timely delivery of services and achievement of overall customer satisfaction
  • Handle ad hoc issues assigned by management;
  • Willing to handle multi-tasks and tight schedule
Requirements: 
  • Diploma holder or above in Logistics, Supply Chain or related disciplines
  • 1 year of working experience is preferred. Experience in F&B/retail will be an advantage, fresh graduates are welcome 
  • Good command in both written & spoken English and Cantonese
  • Proficient in MS Office, sensitive to numbers, and knowledge of SAP is a plus
  • Strong interpersonal and communication skill
  • Flexible, self-motivated, good team player
  • Well-organized and detail-oriented
  • Immediate availability is highly preferred
We offer attractive remuneration package, medical insurance, staff purchase discount and friendly working environment. Interested parties, please send full resume with current & expected salary and the date of availability.
*Data collected will be treated in strict confidence and used solely for recruitment purpose. Only short-listed candidates will be notified.

Company Info

Sutherland Gastronomy was established in 2004, we mainly focus on marketing major, niche brands of meat and poultry in Hong Kong and Macau. Currently Sutherland represents over 20 exclusive brands of meat from United States, Europe and Australia, Thailand and China.

To cope with business expansion, we are looking for high caliber talent to join our family.

Fidelity
Integrity
Respect
Self-Motivation
Teamwork

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