Responsibilities:

• Day-to-day follow up the order process of eCommerce and achieve budget target in line with service excellence standards;
• Ensure operation process smooth in online sales channel;
• Daily communication with operation teams and marketplace contact window to follow up on action plans to achieve KPIs. (eg. Farfetch, Zalora & etc);
• Responsible for Brand official website maintenance and order management;
• Regular review with team and internal department to ensure the service level (Before and After Sale), improve the online service and seek for more sales opportunities;
• Collaborate with internal cross function teams such as Digital Marketing, IT, Finance and Logistics;
• Product catalogue management and visual merchandising, ensuring brand’s presence, exposure and conversion rate;
• Regular competitors benchmark: market’s trends, competitors’ strategy, promotion and operation;
• Support the reporting and reviews: analysis of key business metrics including sales, traffic, conversion rate, customer database, other CRM and marketing programs.

Requirements:

• Degree Holder in eCommerce or related disciplines;
• At least 1 year's experience in handling eCommerce operations;
• Proficiency in MS office applications; especially Excel;
• Strong analytical skill and sensitivity to data;
• Proactive attitude, willing to take challenge and detail-oriented;
• Strong time management skill and able to work under pressure;
• Good communications skills; able to use English written communication is preferred;
• Good command in both written and spoken English and Chinese (Cantonese and Putonghua);
• Immediate available is preferred.

Remuneration and benefits will commensurate with qualifications and experience. Interested parties please forward detailed resume stating employment history with expected salary by clicking "Apply Now".

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Company's personal data policies.

We are a listed company in Hong Kong (Stock code : 891), principally engaged in the retailing of premium menswear in Greater China and Europe as well as licensing of its major brands globally.  The Group manages four international menswear brands, namely Kent & Curwen, Cerruti 1881, Gieves & Hawkes and D'URBAN