Customer Services Supervisor
Silver Talent Corporation Limited
- Company Industries：Management Consultancy/Service
Job Information
- Post Date：2022-08-31
- Career Level：Middle
- Location：Tsim Sha Tsui
- Yr(s) of Exp：5 years
- Qualification：Degree
- Employment Type：Full Time
- Job Function：Banking / Finance Financial Services Sales CS & Business Devpt Customer Service - Su
- Benefits：Dental insurance, Double pay, Education allowance, Medical insurance, Performance bonus, Five-day work week
Job Description
Responsibilities:
l Participant and manage the CS team to provide qualified ONLINE after-sales services to our high value customers;
l To touch base with HV customers and increase the sales profit through corporate messengers software IN CHINESE (NO COLD CALLS REQUIRED);
l Prepare monthly Team performance reports to the Management;
l Assign the Shifts for the Team and prepare their monthly KPI bonus report.
Requirements:
l Degree holder;
l Sounds CHINESE online expression ability as well as typing skills;
l Willing to work on Shifts (Mondays-Fridays only per week and public holidays);
l Knowledge and interest in finance industry, candidates with relevant experience would be advantage;
l 2-3 years in Supervisory grade from CS Team required.
Remuneration:
l 5-days work
l Double Pay Plus Annual & Monthly Performance Bonus
l Medical & Dental Insurance Coverage
l Free Lunch and Tea Snacks
l Prime Location
l Education Allowance
l Birthday Allowance
Company Info
Silver Talent is a leading Hong Kong-based company that provides financial consulting services to institutions in Hong Kong, mainland China and overseas. Silver Talent is a fast paced and dynamic environment. Our emphasis on the personal development of each employee, learning opportunity and career opportunity are constantly provided to our employees. With a strong platform in place we are looking for exceptional talent to complement our existing teams.
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