The company

Kaplan International Pathways Australia and New Zealand is a division of Kaplan Inc., one of the world's leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. Kaplan provides a broad array of educational opportunities in the English Language, Higher Education, Vocational Education and Financial Training sectors.

The Kaplan Australia-New Zealand (ANZ) pathways division works in close partnership with three world class Universities to deliver academic pathways to undergraduate and postgraduate study. In Australia, Kaplan works with The University of Adelaide (a member of the Group of Eight, Research-intensive Australian universities) and University of Newcastle (a Top 200 university in the world). Our partner university in New Zealand, Massey University, is ranked in the top 280 universities in the world. In addition to Pathways recruitment, Kaplan also manages agent channel enrolments into all Undergraduate and Postgraduate coursework programs for Massey University.

The role

We are looking to appoint a target-driven Assistant Student Recruitment Manager to support student recruitment efforts in East Asia.  The position will work alongside and support existing members of the recruitment team to develop and implement ambitious sales, marketing and recruitment activities for our colleges and partner universities.

The candidate will have excellent organizational skills and be a self-starter. The role will be responsible for achieving student recruitment targets, both market-specific and partner-specific, from countries and territories in the region, but with a particular focus on Hong Kong and the Philippines at the outset. All KI employees are expected to make a significant contribution to the success of their own division as well as cooperating with colleagues working across the range of KI businesses.

This position is based in Kaplan’s Hong Kong office and may require occasional travel within the East Asia and Southeast Asia region in the future.

Assistant Student Recruitment Manager

Amongst other duties, you will/will be responsible for:

• Provide effective course counselling to students and parents on their study pathways from our colleges to our partner universities
• Deliver exemplary customer service is to all internal and external stakeholders
• Convert student opportunities from new leads into actual enrolments, including responding to all enquiries within 48 hours
• Identify sales opportunities and barriers through discussion with Kaplan International team members; develop action plans to create and capitalise on recruitment opportunities and overcoming barriers
• Assess the return on investment of participating in recruitment events that take place throughout the region to prioritise and participate in high-value recruitment events and activities
• Maintain excellent agent relationships, with an emphasis on training and support to ensure high loyalty and performance
• Be the main point of contact for agents and respond to their enquiries in an efficient and effective manner within 48 hours
• Maintain a comprehensive knowledge of our college courses, entry requirements and education systems in the region and in Australia/New Zealand.
• Liaise effectively across the Kaplan network, including sales teams, admissions staff, campus/college based teams and partner universities
• Provide in-country support and market intelligence to the wider Kaplan International team and our partner universities
• Provide support on special projects and tasks as specified by the management

The post involves frequent attendance of exhibitions, open days, seminars and agent visits. Many events are held on weekends and public holidays. The successful candidate will (ideally) will have experience of travel within the region and will have the maturity and confidence to work independently soon after appointment to the role.

Candidate profile

• Experience of working in the education sector, ideally in a student recruitment or counselling role;
• Understanding of international education systems and Australian higher education;
• An undergraduate degree (Australian or New Zealand preferred) or equivalent;
• Results-orientated, ambitious and highly motivated, ability to work to tight deadlines;
• Strong communication skills in English, both verbal and written;
• Excellent problem solving skills and the ability to manage conflicting priorities within inflexible deadlines;
• Self-motivation, ability to prioritise effectively, be flexible and manage your time under pressure; 

 Location

The role is based in Hong Kong

 Application Procedure

If you have the requisite experience and are excited by the opportunity of working in a dynamic and growing company, please email your CV along with covering letter to Human Resources Department, Kaplan Hong Kong via "Apply Now" today!! Attractive remunerations will be offered to successful candidates!

Aspect HK, a HK company headquartered in the UK, is owned by Graham Holding (a US company listed in NYSE). It provides English language courses, university and exam preparation, academic foundation courses and English programs for young learners worldwide which operates 48 English as foreign language and EAP Schools in 9 countries (Australia, Canada, UK, Ireland , US , Singapore , New Zealand, Scotland and Malta)