Customer Service Associate
Qurio Education Company Limited
- Company Industries:Education
Job Information
- Post Date:2022-08-31
- Location:Kowloon Bay
- Employment Type:Full Time, Permanent
- Job Function:Admin & HR Receptionist Sales CS & Business Devpt Customer Service - Supervisor / Of
- Benefits:Dental insurance, Education allowance, Medical insurance, Five-day work week
Job Description
Qurio is a parallel learning system offering after-school enrichment programs for children. Our innovative curricula delivered via unique experiential learning methods are designed to inspire curiosity and accelerate learning for each child.
Our mission is to transform each child’s unique gifts beyond just academic progress but to achieve mastery of life skills. Ultimately, our vision is to promote transformational families where every child is equipped to reach their full potential and achieve success in life.
Qurio is part of a prestigious education group committed to delivering the highest standard of service. With more than 20 years of track record in educational excellence, the group has built a solid reputation among parents and students. Through engaging learning activities and professionally designed teachings, students have been rewarded beyond just textbook knowledge.
What You’ll Be Doing- Handle front desk reception duties including answering telephone calls and messaging enquiries.
- Attend to walk-in customers and accompany parents on campus and facilities tour.
- Respond to and follow up on course enquiries and requests for brochures.
- Assist with the student enrolment process and student information update.
- Provide customer service support for students and parents.
- Assist in the preparation of reports.
- Assist and support general administrative activities and ad-hoc tasks as required.
- A recognised degree in Business, Marketing, Communications, or a related discipline
- Minimum 1 year of relevant work experience
- Customer-oriented with a responsible, patient, and caring attitude
- Highly organised and detail-oriented with the ability to multi-task
- Resourceful and can work independently as well as in teams
- Flexible and adaptable with a “hands-on” and “can-do” attitude
- Strong interpersonal and communication skills
- Good command of written and spoken Chinese and English. Must be able to type in Chinese.
Company Info
Qurio is a parallel learning system offering after-school enrichment programs for children. We offer an innovative curriculum bringing the best international learning methods adapted for local school students. Qurio’s unique curriculum fosters academic excellence while instilling growth mindset and life skills through experiential learning methods and social emotional learning.
Qurio’s mission is to inspire curiosity for lifelong learning – equipping each child for life, beyond academic success. Ultimately, our vision is to promote transformational families where every child is equipped to reach their full potential and thrive in life.
Qurio is part of a prestigious education group committed to delivering the highest standard of service. With more than 20 years of track record in educational excellence, the Group has built a solid reputation among parents and students. Through engaging learning activities and professionally designed teachings, students have been rewarded beyond just textbook knowledge.
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