Responsibilities 

• Analyze and evaluate product quality and field performance
• Prepare quality reports, product enhancement requests to HQ
• Participate in technical training, QA and beta testing activities
• Assist in new products technical support and deliver reviews
• Prepare and review the technical materials
• Participate in product presentations, assist in demonstrations, technical support and deliver reviews
• Monitor the performance of 3rd party service providers (repairing services) and support B2B project

Requirements

• Higher Diploma or above in Electronics/Electrical Engineering or equivalent
• At least 1 year of experience in product supporting
• Basic knowledge in CTV/AV/Home Appliance product
• Proficient in PC Skills (MS Excel and PowerPoint)
• Hardworking and self-motivated
• Good command of both written and spoken English and Chinese 

We offer attractive remuneration package to the right candidate. Interested parties please send us full resume in MS WORD format stating current and expected salary.

Our company is an equal opportunities employer and welcome application from all qualified candidates. The data provide will only be used for consideration of the applied position or other suitable position in Samsung Electronics HK Co. Ltd. or other subsidiaries of Samsung Group.

Applicants who are not invited for interview within 10 weeks should consider their applications unsuccessful. Personal data of unsuccessful applicant will be destroyed within 6 months.

"Personal data collected will be used for recruitment purpose only."

We are a dynamic multi-national conglomerates. We pride ourselves as one of the world class leaders in technology, innovation, and product development. Be part of us and we will develop your talent and capability to the fullest as we are committed to staff development and we value our people above all things.